We understand the delicate nature of dealing with product that has a 24-hour shelf life. That’s why we have such a well developed system for sourcing, handling, and overseeing our operations.
We strictly follow the FDA and State regulations regarding the product. In fact, we do even better! We have a National Restaurant Association ServeSafe® instructor as our Operations Manager and we recently passed a third-party audit by NSF Cook & Thurber; the most stringent and prestigious food safety and security practices and procedures auditors.
At Sushi Avenue we realize that the Chef is an ambassador. All of our chefs must complete the Sushi Avenue Training Program covering:
We then create and deliver the sushi with knowledge and a smile at the counter. We understand that the retail customer is the center of our universe and so service is paramount to us. Ongoing training is also provided. Freshly Rolled with a Smile is not just our tagline, it’s how we do business.
Sushi Avenue offers continued support and development with partners and retailers. In order to continually grow and build our business, we supply consumer awareness and consumer education materials including:
We continue to develop marketing programs that are customized for each store. Some of our successful marketing tactics have included:
We lead the supermarket sushi supply industry with our customer service and marketing because we constantly remind ourselves that the customer is the reason we are in business.